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Add Text Comment Displays only top half of text

New Here ,
Jun 04, 2024 Jun 04, 2024

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My office upgraded to Windows 11 recently, and now Adobe Acrobat Pro 2020 has an issue with adding a text comment to a document. If all text is on one line the bottom half of the text does not appear. If two or more rows of text are used, the 2nd row covers the first row partially and then the 3rd row covers rows 2 and 1 as well. I can not seem to find a default setting to fix this issue. The work around I have used requires that I hit enter to create multiple rows before I can see each row of text. Please see screenshot below that shows the result of me typing Text Comment, then pressing enter once, typed Second Row, then pressing enter once and finally typed Third Row. Is there a default setting that I can change so I no longer need to hit enter multiple times just to see the first row and repeating on each row if I have more than one?

Screenshot 2024-06-04 120208.png

TOPICS
Edit and convert PDFs , General troubleshooting , How to , Modern Acrobat , PDF

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Adobe Employee ,
Aug 06, 2024 Aug 06, 2024

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Hi @LariusW , 

 

I hope you already have found a solution to this problem. 
I tried to check at my end, but I don't see this problem happening. You may try repairing Acrobat to repair Launch Acrobat > Help > Repair Acrobat installation. Restart your machine if that is possible and try again. 

If that doesn't help, Launch Acrobat, go to Edit >Preference > Commenting, and take a screenshot of the preferences. 
Also, try commenting on a new file and check if the issue occurs with the newly added comments. 

~Tariq

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Community Expert ,
Aug 06, 2024 Aug 06, 2024

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@LariusW did you try uploading to the latest version of Acrobat or made sure the correct version of Acrobat works with Win11

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