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3

Adding a Send confirmation message to Acrobat PDF form Submit button

Explorer ,
Sep 12, 2023 Sep 12, 2023

Is there a way to add a short confirmation message that appears after clicking the SUBMIT button on a PDF form? It could be something like "Thank you for sending. Someone will call you within 24-48 hours to verify your order and answer any additional questions you may have."

I did not think there was a way. But, I know the community is way smarter than me when it comes to PDF forms.

Thx for your wisdom.

TOPICS
How to , PDF , PDF forms
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Community Expert ,
Sep 12, 2023 Sep 12, 2023

If the PDF is being submitted to a server script, then that server script could return a message.  This would be a real verification. 

 

Otherwise, if you want it to be internal to the PDF, then just at another action to the submit button MouseUp.

Use JavaScript.  Something like this:

app.alert("Thank you for bla bla",3,0);

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

I would not use the latter, especially not if the text says that the file was received and someone will contact you, etc. etc., as you have no way of knowing if that's really the case at that point. Use the former, or return an email to the user as confirmation.

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Explorer ,
Sep 14, 2023 Sep 14, 2023

People are saying that when they click the PLACE ORDER button, it doesn't do anything. Did I goof when setting it up? (see image attached)

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Community Expert ,
Sep 14, 2023 Sep 14, 2023

You should use Mouse Up instead of Mouse Down, but the issue is more likely related to how the file is viewed.
Instruct them to open it in Adobe Reader, not any browser or other third-party application.

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Explorer ,
Sep 14, 2023 Sep 14, 2023
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thx everyone for your wisdom!

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