Copy link to clipboard
Copied
I have a scanned document and Adobe Acrobat Pro has recognized the text and added it to the content and tags panel.
However, the process skipped over a block of signatures. I don't have any content in the Content Panel, and of course nothing in the Tags Panel.
I need (in my head) to select each signature using the Touch Up Reading Order Tool, declare it to be a figure, and then add Alternative Text to the figure. Since the section is part of the background Artifact of the entire page, I can't figure out how to select just that one part of the image. Anyone else know how to do this?

Copy link to clipboard
Copied
Anybody have any thoughts on this?
Copy link to clipboard
Copied
Very difficult to extract the graphic/signatures from the text in the background. But give it a try with the TURO tool.
We've had some success running AutoTag in the Accessibility tool panel. Acrobat's AI has progressed along to be able to sometimes figure out the 2 elements, text vs. graphic.
Copy link to clipboard
Copied
Thanks, Bevi, but that doesn't work on this document. There is literally nothing to grab with the TURO once the OCR has been run. (It converts the original scan to an Artifact). I have tried just adding Tags, but since there is nothing to associate the Tag with in the Content panel, it also blocks me from getting a clean Accessibility Report.
Copy link to clipboard
Copied
Have you tagged the document after OCRing it?
Can't use TURO until after tags have been added.
Copy link to clipboard
Copied
Yes, I believe you can see the tags in the screenshot in the OP. I have also tried to re-tag it using Auto Tag to see if that would force any difference, and it does not. As you can see from the screenshot, it completely skips over part of the closing text, Respectfully submitted all the way down to the last person's first name.
Copy link to clipboard
Copied
You might have to drag/draw a larger marque to grab the graphic. Often the boundaries of the graphic extend beyond what we can visually see on the page.
Copy link to clipboard
Copied
As stated, use the TURO tool to draw a marquis around the desired signature/figure. It sometimes takes a few tries to get just what you want in the way of a selection. Also, you can add to a selection with the shift key and drawing another box, or remove areas with the ctrl key.
Good luck.
My best,
Dave
Copy link to clipboard
Copied
Hi Dave, Bevi
Thank you for the response, but I'm afraid I'm not correctly communicating the problem. When I look at the Content and Tags panels, there is nothing there for me to grab. I have repeatedly tried to use the TURO and draw and marquee selection around the signatures, but there is nothing there. The only place I can see them is in the content: image background artifact. Are you suggesting that I select that whole graphic and give it the Alternative text for what is missing, then change the reading order? Thanks. Please see attached screen shots.


Copy link to clipboard
Copied
Interesting. Without hands on the document, I am going to make some guesses. Zoom in to the signature area of the page and see if that will help in selecting. This is an extremely finicky tool. Make your selection bigger than you think at first... simply to see if it will pick anything up in the marquis drawing. If so, you can refine your selection in later attempts.
I would also restart your computer, and relaunch Acrobat, if that is an option. I only have the Windows version installed currently, so I can't do much as far as troubleshooting a Mac-centric issue... if that is the case.
Another thing to try is to attempt this routine on another computer if possible. Perhaps that could isolate the issue to your machine or installation. A repair installation may be needed.
My best,
Dave
Copy link to clipboard
Copied
Another thought... have you run the accessibility checker? I am wondering if that might isolate the untagged figures and offer to tag them for you.
My best,
Dave
Copy link to clipboard
Copied
I'm having the same problem with some comics that I'm trying to tag for a university course. Ideally I could select each panel with TURO, but the OCR didn't recognize any of the content on the page (it just says it's all one big image), so none of it can be selected. I'm trying to find a way to manually define a region that I can tag as a figure so that it could be alt texted. Does such a functionality exist anywhere?
Copy link to clipboard
Copied
Was this resolved?
I have had this same thing happen with several PDFs.
I currently have Acrobat Pro 2024.005 (but had this same issue on earlier versions as well).
TIA.
Copy link to clipboard
Copied
Hello,
I hope you're doing well, and we apologize for the delayed response and the trouble.
Please ensure you have the latest version of Acrobat installed on the machine: 24.005.2039x Planned update, Jan 23, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check.
For more information, see this: https://adobe.ly/40W57Ho.
Let us know if you experience the issue with the current version of the app.
Thanks,
Anand Sri.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more