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2

Adding Signature - signed page goes blank

New Here ,
Dec 05, 2023 Dec 05, 2023

Hi, 

I need to be able to digitally sign documents. In search for the "best" signature to use, I found that Certificates was most fitting, because also a time stamp was added automatically. 

When applying the signature/certificate to a document, especially if there is already text on the page, the signature is applied, but the rest of the page goes blank, and all existing text goes away. 

 

Has anybody else had similar problems, and might now a solution?

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1 ACCEPTED SOLUTION
New Here ,
Dec 06, 2023 Dec 06, 2023
LATEST

I have a client with multiple users that are experiencing this issue as well.  Add a signature to a PDF, and the page the signature is on goes completely blank.  Close the file without saving, reopen, and then it works fine.  If they happen to save the document, then the signature page is lost as it is blank.  The problem occurs randomly and inconsistantly with even the same file.

This is on the latest Nov 14th 23.006.20380 release, and have not found a solution yet.  

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New Here ,
Dec 06, 2023 Dec 06, 2023
LATEST

I have a client with multiple users that are experiencing this issue as well.  Add a signature to a PDF, and the page the signature is on goes completely blank.  Close the file without saving, reopen, and then it works fine.  If they happen to save the document, then the signature page is lost as it is blank.  The problem occurs randomly and inconsistantly with even the same file.

This is on the latest Nov 14th 23.006.20380 release, and have not found a solution yet.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines