Hello. I recently received Adobe Acrobat Pro DC and I am having problems adding signatures on some documents. I have tried the “Fill and Sign” and “Prepare Form.” Our IT at work hasn’t been able to help me out so I am reaching out in this Forum for help. Found a video on how to do and in the video the lady clicks on “Fill and Sign” and she was given two options. “Me” and “others.” When I click on “Fill and Sign” I only have the “Sign Myself” option. Is there something in my settings where I can add the “others” option? The signatures I need to sign have to be time stamped or a few states will not accept our signed document. And Wisconsin requires me to be able to lock the document after adding the signature. These are all things I was able to do on the prior version of Adobe I had. Just now with the version I have now. Not sure if it is my settings or I am just doing something wrong. Thanks
Hope you are doing well and sorry for the trouble. As described you are unable to find the option to request signature on the PDF file.
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download the file to the computer locally and then try again and check.
What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. Go to Help > Check for updates and reboot the computer once.