Additional Features

Report · Jun 28, 2023

Upgrading additional features stopped at 90%.

Report · Jun 29, 2023

Is this an issue with installing the software? We need a bit more information about what is happening and when.

Report · Jun 29, 2023

Hope you are doing well.

The information shared above is insufficient to understand the exact issue you are experiencing. Would you mind elaborating on it a little more?

Were you upgrading your software from Acrobat Reader to Acrobat Pro, and installation got stuck at 90%, or it's the other way around that you were using the Acrobat Pro trial version and are now subscribed for it?

If you got stuck in the middle of any of these two situations, you could always start fresh by downloading the application again.

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Hope this helps!

Thanks,

Akanchha