Adobe 2020 Pro "Installer quit unexpectedly"

New Here ,
Aug 01, 2022 Aug 01, 2022

Copy link to clipboard

Copied

When installing Adobe pro 2020, I get the following error message:
 
Installer quit unexpectedly.
 
Adobe Pro (ver 2020) software installs successfully on iMac (M1), but not on MacBook Pro (M1) both running Monterey OSX. I am at a loss why I cannot install Adobe Pro 2020 on my MacBook pro.
 
Any insight would be gratefully received.
 
PS: My previous post had an incorrect subject header.
TOPICS
Install update and subscribe to Acrobat

Views

26

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

Copy link to clipboard

Copied

LATEST

Hi Nimbus,

 

Sorry to hear about the trouble caused.

As the error says, "Installer quit unexpectedly," we'd suggest a couple of troubleshooting steps try:

1- Reboot your computer

2- Run this cleaner tool to remove any old traces of the application https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

3- Use this link to download the setup for Acrobat 2020 https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.html 

 

Let us know if this works.

 

Thanks,

Akanchha 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines