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Adobe Acrobat 11 registration issues

New Here ,
Sep 12, 2024 Sep 12, 2024

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I want to register my product when I install on a new computer after previous computer failures where I did not deactivate the products. So when registering I get an error saying there are too many registrations. But when I login to my account to try to deregister, it says there are no linked regstrations so I can't deactivate.

 

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General troubleshooting

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Community Expert ,
Sep 12, 2024 Sep 12, 2024

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This is no longer possible, since Adobe removed the option to reset the activation counter from its representatives.

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Adobe Employee ,
Sep 23, 2024 Sep 23, 2024

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Hi there, 

We hear you!

Please review this article, which discusses the same topic and will help you gain a better understanding.

 

Hope this helps!

 

Thanks 

Kanika 

KS

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