Trying to resolve an issue for a user in my company:
Whenever they open Adobe DC 2015 or Adobe Acrobat 2017, after attempting to click any button the app crashes without any information. Repairing doesn't seem to resolve the issue, can't check for updates as it crashes, and using different versions of Adobe show the same issue. Does anyone know if there is some form of compatability issue?
Also, try to turn off the protected mode (for testing Win only) go to Edit > preferences > Enhanced Security > Uncheck 'Enable protected at startup' Turn off the protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer Note: Please turn on the security after testing to avoid any security risk
You may also try to create a new test user profile with full admin rights in Windows and try using the application there.