Adobe Acrobat 2020 Std no longer allows sign-in

Report · Oct 01, 2024

We have several versions of Adobe Acrobat Standard and Pro 2020, Perpetual we've purchased through a vendor. Have all the licenses and everything. In the past, we've been able to apply the appropriate licensing, where we've been able to Skip signing in to use these licenses at a corporate level, not linked to individual users.

Today (10/01/24) we have been trying to install some Adobe Std 2020 versions and all of a sudden, it no longer allows us to "skip" the sign-in. I installed this just fine 2 days ago. I've tried on several different PC's, and it no longer allows me to skip.

I've even tried to "Sign in" with a valid Adobe account we have, and it tells us an error has occured. We can't even install and launch any version of Adobe 2020 Std any longer, eventhough we have valid licensing.

Is anyone else having this issue starting today?

Report · Oct 03, 2024

Just to update this ticket. I went in today (10/03/24) and installed a perpetual version of Adobe Standard 2020 using our volume license key, and it is now back working. I was able to get the "Skip" on the signin, which wasn't there before, so Adobe has fixed whatever the issue was.

Thanks everyone for the comments on finding out this was an Adobe issue.

Thanks Adobe for getting it fixed!!!

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Report · Oct 30, 2024

this fix worked for me. Astounding that Adobe sells out of the box software that cannot be installed without going into the registry editor to fix script errors in their code.

Report · Oct 30, 2024

Thank you! This worked for our clients!