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Adobe Acrobat Cancellation Refund

New Here ,
Sep 06, 2022 Sep 06, 2022

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I had purchased adobes premium subscription on my iPad by accident after it said that I'd have a 7 day free trial before I was charged, however this wasn't the case and I was charged immediately. So I cancelled my subscription immediately and it's been 2 weeks and there is no sign of my money back as stated in your subscriptions terms. I WANT MY MONEY BACK PLEASE !!

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Cancel subscription , Crash or freeze

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Hi default25751800wgx2to,

 

We have checked your account, and it shows as active.

Please use the steps suggested in the following help document: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel-a-subscription.

 

For the refund, please check the information provided on the following document: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancellation-fee-and-ref....

 

Thanks,

Meenakshi

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