Adobe Acrobat cc

New Here ,
May 07, 2021 May 07, 2021

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Whenever I try to save a file this pop up appears on my screen

The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

 

I am unable to save the file after changes. This a recent occurence. I've checked the folder settings and they are not set at "read only" 

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Edit and convert PDFs

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Adobe Employee ,
May 07, 2021 May 07, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described you are getting the error The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

 

Are you on Windows or Mac OS? If you are on Windows OS please check out the steps in the help page: https://helpx.adobe.com/acrobat/kb/unable-to-save-pdf-windows-10.html

 

If you have Mac OS, please check the correct answer in the similar discussion - https://community.adobe.com/t5/acrobat/can-t-save-quot-the-file-may-be-read-only-or-another-user-may... and see if that helps.

 

Regards

Amal

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New Here ,
May 07, 2021 May 07, 2021

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Thanks Amal

I have a subscription to Adobe Acrobat Pro and use a Mac

Adobe Support has since informed me that the subscription version of Adobe Acrobat has a problem with Mac's latest software for which there is no current solution.

Problem may be resolved in later upgrade.

Meantime my Acrobat Pro is useless since I cannot save files.

My Acrobat Pro is part of my Adobe subscription. I don't use Acrobat a lot.

Thans for your interest.

 

Regards

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