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Adobe acrobat closing immediately while opening

New Here ,
Nov 01, 2022 Nov 01, 2022

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Since the 21th of october we're having these issues on all installed computers at my company.

No error message, adobe acrobat closes immediately without any error message and nothing to show.

 

We are using same software version and original version in another computer also, but its not working only one system. Our system specs added in below.

 

Acrobat file version:22.3.20263.0

operating system : windows 10 Pro

Version:21H2   Os Build:19044.2130

 

Note:Reinstalling doesn't work, re-entering the license didn't work.

Adobe Cloud has no problems it's worked perfectly

 

 

Please let me know what was the current isssue? Is it our system issue, or any adobe technical issue?

TOPICS
Crash or freeze , Edit and convert PDFs , General troubleshooting , Install update and subscribe to Acrobat , Standards and accessibility

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LEGEND ,
Nov 02, 2022 Nov 02, 2022

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Not seen other reports of this exact issue in this community forum. Suggest you contact Adobe. 

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New Here ,
Dec 10, 2022 Dec 10, 2022

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I do have the same problem, and could not fix it yet. The Adobe cleaner tool did not help yet either. I am running out of ideas how to fix it.

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