Adobe Acrobat Crashes on Launch (macOS Ventura / M3 Pro)

Report · Nov 29, 2025

Hi everyone,

Hoping someone can help — Adobe Acrobat (desktop app) keeps crashing a few seconds after launching, every single time. It has been working perfectly for years until recently, but now it closes almost immediately.

System details:

macOS: Tahoe 26.1 (Build 25B78)
Device: MacBook Pro (Apple Silicon, M3 Pro)
Acrobat Version: Adobe Acrobat Pro 25.001.20937 (latest available)

Crash behaviour:

The app opens
Stays visible for 2–5 seconds
Then closes automatically with a crash report
Error includes: EXC_CRASH (SIGABRT) and abort() called

What I’ve already tried:

Updating Acrobat to latest version
Fully uninstalling and reinstalling
Restarting system multiple times
Updating macOS
Signing out/in of Adobe Creative Cloud
Clearing cache and preferences
Allowing full disk access in System Settings

Unfortunately, nothing has resolved it.

If anyone has experienced this and found a fix — or if there's something deeper I should reset (license, plist files, cloud settings, fonts, plug-ins, etc.), I’d really appreciate guidance.

I'm attaching the crash header here for reference (full report available if needed):

Exception Type: EXC_CRASH (SIGABRT)
Termination Reason: SIGNAL, Abort trap: 6
Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread

Thanks in advance — this is part of my daily workflow, so I’m really hoping to get Acrobat working again.

Adam

Report · Nov 30, 2025

Hi @Adam DC ,

Please share the entire contents of the crash report for further investigation.

Report · Nov 30, 2025

------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: AdobeAcrobat [28514] Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Adobe Acrobat Helper.app/Contents/MacOS/AdobeAcrobat Identifier: com.adobe.Acrobat.Pro Version: 25.001.20937 (25.001.20937) Code Type: ARM-64 (Native) Role: Unspecified Parent Process: AdobeAcrobat [28466] Coalition: com.adobe.Acrobat.Pro [3760] Responsible PID: 28466 User ID: 501 Date/Time: 2025-11-29 19:35:33.4080 +1100 Launch Time: 2025-11-29 19:35:33.2599 +1100 Hardware Model: Mac15,6 OS Version: macOS 26.1 (25B78) Release Type: User Crash Reporter Key: 92B6A841-CEB6-CB82-2F46-10A555DD4C10 Incident Identifier: E20E6887-DB07-4ED8-AA64-7BA1051A7CC8 Sleep/Wake UUID: 1C87DB80-95F2-4CB8-9378-D090FAEE4013 Time Awake Since Boot: 26000 seconds Time Since Wake: 512 seconds System Integrity Protection: enabled Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 Terminating Process: AdobeAcrobat [28514] Application Specific Information: abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x18a1575b0 __pthread_kill + 8 1 libsystem_pthread.dylib 0x18a191888 pthread_kill + 296 2 libsystem_c.dylib 0x18a096850 abort + 124 3 libc++abi.dylib 0x18a145858 __abort_message + 132 4 libc++abi.dylib 0x18a1344bc demangling_terminate_handler() + 280 5 libobjc.A.dylib 0x189d60424 _objc_terminate() + 172 6 libc++abi.dylib 0x18a144c2c std::__terminate(void (*)()) + 16 7 libc++abi.dylib 0x18a148648 __cxa_rethrow + 188 8 Acrobat 0x111fa0b1c 0x111f98000 + 35612 9 Acrobat 0x111f9f414 RunAcrobat + 696 10 AdobeAcrobat 0x104a7ed68 main + 992 11 dyld 0x189dc9d54 start + 7184 Thread 1: Thread 2: Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x000000018a149fd8 x5: 0x000000016b382e90 x6: 0x0000000000000064 x7: 0xfffff0003ffff800 x8: 0x7d89f00ed9111d5a x9: 0x7d89f00f2fa4fdda x10: 0x0000000000000002 x11: 0x0000010000000000 x12: 0x00000000fffffffd x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000000 x16: 0x0000000000000148 x17: 0x00000001f81593e0 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x0000000000000103 x21: 0x00000001f6b5e160 x22: 0x434c4e47432b2b00 x23: 0x0000000bfac3d520 x24: 0x00000001050e9fe0 x25: 0x000000016b3833c0 x26: 0x00000001f6b5f970 x27: 0x0000000000000000 x28: 0x0000000000000000 fp: 0x000000016b382e00 lr: 0x000000018a191888 sp: 0x000000016b382de0 pc: 0x000000018a1575b0 cpsr: 0x40001000 far: 0x0000000000000000 esr: 0x56000080 (Syscall) Binary Images: 0x104a7c000 - 0x104a7ffff com.adobe.Acrobat.Pro (25.001.20937) <04069e46-5389-34e7-b471-c45576dae5b1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/Adobe Acrobat Helper.app/Contents/MacOS/AdobeAcrobat 0x111f98000 - 0x115e3ffff com.adobe.Acrobat.framework (25.001.20937) <4f07b86f-ee90-3e9e-8741-41bf03ade9fa> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat 0x104afc000 - 0x104b1bfff AdobeBIBUtils (AdobeBIBUtils 4.0.0) <ce39bbca-1fe5-3fa1-9a0e-5263889595cf> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils 0x109560000 - 0x109593fff com.adobe.ARE (4.0.0) <9874eaed-e4e4-3c48-a5db-c2ed0dce25ec> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE 0x1096e4000 - 0x10973bfff FileInfo (*) <583533da-f42b-3c4a-a025-e94f789ea4b4> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo 0x1094d4000 - 0x1094fffff com.adobe.AXE8SharedExpat (6.0.52225) <4da01aef-cae7-3dbc-b80e-ca5ec1320f5f> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat 0x109ab0000 - 0x109b87fff com.adobe.PDFPort (4.0.0) <7acf3479-62d0-356a-afe6-be2488726938> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort 0x109788000 - 0x1098abfff com.adobe.AdobeXMPCore (Adobe XMP Core 9.1 -c 1) <83b41d7c-9df8-3501-8482-b85393c4950e> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP 0x109fb8000 - 0x10a0e3fff com.adobe.ICUUnicode (71.1.0) <65d50aa2-aae3-3568-a6f3-ad2cb71681a3> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUUnicode.framework/Versions/71.1/ICUUnicode 0x10dc60000 - 0x10f993fff com.adobe.ICUData (71.1.0) <2aa71d30-3855-34bb-a8e6-9fb4dcce2120> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/ICUData.framework/Versions/71.1/ICUData 0x1095a4000 - 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0x10b843fff com.adobe.AIDE (5.7.53286) <a8caed19-78eb-3b8d-b069-107ce3f1489f> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AIDE.framework/Versions/A/AIDE 0x109e94000 - 0x109efbfff libssl.3.dylib (*) <3eedaa93-49ef-32a3-ac0c-f697b85a127d> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Support/OpenSSLLibs/libssl.3.dylib 0x10b8d0000 - 0x10bb3bfff libcrypto.3.dylib (*) <37bd57f3-4f7c-33d1-8aab-f8b8a2112b77> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Support/OpenSSLLibs/libcrypto.3.dylib 0x10bc4c000 - 0x10ccb3fff com.adobe.acroML.framework (8.0.3) <686be7ef-75cc-3c4c-a73f-2fbc374fde6e> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/acroML.framework/Versions/A/acroML 0x117e34000 - 0x11857bfff com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP) <4ff54fca-9fbe-313e-afd5-f9ec0302134b> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL 0x104e2c000 - 0x104e2ffff com.adobe.boost-system.framework (8.0.0) <77961922-1724-3cb1-bfa3-e8efe923af05> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system 0x109528000 - 0x10953ffff com.adobe.boost-filesystem.framework (8.0.0) <43333b5b-e4ea-3613-847f-182af1bc6763> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem 0x10966c000 - 0x109693fff com.adobe.boost-regex.framework (8.0.0) <dbfd1835-001f-3099-ac96-66b992800f86> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex 0x109a88000 - 0x109a93fff com.adobe.boost-threads.framework (8.0.0) <995ce0ea-1390-3b72-96f8-a9230afeb467> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads 0x18a14e000 - 0x18a18a49f libsystem_kernel.dylib (*) <9fe7c84d-0c2b-363f-bee5-6fd76d67a227> /usr/lib/system/libsystem_kernel.dylib 0x18a18b000 - 0x18a197abb libsystem_pthread.dylib (*) <e95973b8-824c-361e-adf4-390747c40897> /usr/lib/system/libsystem_pthread.dylib 0x18a01d000 - 0x18a09f047 libsystem_c.dylib (*) <9f5bd98b-9367-3594-933b-16f392c2a5f8> /usr/lib/system/libsystem_c.dylib 0x18a133000 - 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(*) <00000000-0000-0000-0000-000000000000> ??? External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.7G resident=0K(0%) swapped_out_or_unallocated=1.7G(100%) Writable regions: Total=100.2M written=497K(0%) resident=497K(0%) swapped_out=0K(0%) unallocated=99.7M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 Kernel Alloc Once 32K 1 MALLOC 88.8M 13 MALLOC guard page 4096K 4 STACK GUARD 56.0M 3 Stack 9264K 3 __AUTH 4318K 447 __AUTH_CONST 70.2M 776 __CTF 824 1 __DATA 25.9M 758 __DATA_CONST 36.1M 806 __DATA_DIRTY 6550K 672 __FONT_DATA 2352 1 __INFO_FILTER 8 1 __LINKEDIT 608.0M 26 __OBJC_RO 78.3M 1 __OBJC_RW 2567K 1 __TEXT 1.1G 828 __TPRO_CONST 128K 2 mapped file 32.6M 3 page table in kernel 497K 1 shared memory 288K 9 =========== ======= ======= TOTAL 2.1G 4358 ----------- Full Report ----------- {"app_name":"AdobeAcrobat","timestamp":"2025-11-29 19:35:35.00 +1100","app_version":"25.001.20937","slice_uuid":"04069e46-5389-34e7-b471-c45576dae5b1","build_version":"25.001.20937","platform":1,"bundleID":"com.adobe.Acrobat.Pro","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 26.1 (25B78)","roots_installed":0,"name":"AdobeAcrobat","incident_id":"E20E6887-DB07-4ED8-AA64-7BA1051A7CC8"} { "uptime" : 26000, "procRole" : "Unspecified", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Mac15,6", "coalitionID" : 3760, "osVersion" : { "train" : "macOS 26.1", "build" : "25B78", "releaseType" : "User" }, "captureTime" : "2025-11-29 19:35:33.4080 +1100", "codeSigningMonitor" : 2, "incident" : "E20E6887-DB07-4ED8-AA64-7BA1051A7CC8", "pid" : 28514, "translated" : false, "cpuType" : "ARM-64", 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Report · Dec 02, 2025

hi @Adam DC ,

Can you please share this as an attachment with me with formatting similar to the one from source?

Report · Dec 02, 2025

As requested, here is the problem report.