Adobe Acrobat crashes upon opening; error code 13000 is displayed in the dialog box

[Gregory35688306dn0g]

I am using an Apple Macbook Pro.  I am subscribed to Acrobat DC.

Starting just today, everytime I try to open a PDF file Adobe Acrobat crashes with a dialogue box that states that the error code is 13000.  When I try the troubleshooting guide, error code 13000 is not listed.  I have uninstalled Acrobat manually and reinstalled it.

[Abambo]

That may also be a macOS code. Where does the troubleshot guide point to? Adobe or Apple?

I would try the following:

1. Uninstall Acrobat.
2. Run AcroCleaner: AcroCleaner — Acrobat Desktop Tools and Utilities 
3. Download a fresh copy of Acrobat.
4. Install Acrobat.

Often, this helps, as AcroCleaner may delete what makes Acrobat crashing.

[Kumar T]

I'm having the same issue. Does the reinstallation work?

[hermione_8735]

I am also having the same trouble?  What was the resolution?