Adobe Acrobat DC CoreSync Generating massive log files.

Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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The log files are sometimes 100gb or larger and fill up the drive fast. 

I have tried running creative cloud cleaner, tried all of the process in previous posts...none seem to help. 

 

 

The entire log is filled with exclusively this error: 

 

error: :esstore: ES error code = 13. SQLite result code = 11. database disk image is malformed

 

 

 

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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Here is the folder path for the logs incase anyone was interested:

 

User>Library>Application Support>Adobe>Acrobat>DC>Eureka>Acrocoresync>CreativeCloud>CoreSync

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New Here ,
May 20, 2022 May 20, 2022

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I have the exact same problem with the same pathway. The log files build up (usually 3 -5 files that are 500gb to 700gb) that fill up my drive and then I have to run OmniDiskSweeper to isolate the files and delete them. I've never had to do this before and it's a required task every couple of days. This seems like a huge problem that needs to be resolved.

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Community Beginner ,
May 20, 2022 May 20, 2022

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Hi Bob, 

 

Figured I would respond to you. I found this was happening because their were parts of previous Acrobat versions that were not being recognized by the Adobe Cleaner tool. I first went through the cleaner tool and removed it all, then I went into the Adobe folder in the above path and blew away the Acrobat folder(saved a copy first), restarted the machine, reinstalled acrobat, and the problem was solved.

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New Here ,
May 20, 2022 May 20, 2022

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Thanks for the info! I'll try that. I've never heard of the Adobe Cleaner tool until now. Appreciate the help.

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