Adobe Acrobat DC Crash upon opening

New Here ,
May 18, 2022 May 18, 2022

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How do I fix this?  I have tried every suggestion from Adobe that I have read on here and none of it works.

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Crash or freeze

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Adobe Employee ,
May 19, 2022 May 19, 2022

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Hi @Mindy Bovardi 

 

As mentioned, that application crashes on launch. Would you mind sharing a few more details to understand the issue better?

  1. OS name and version?
  2. Application version?

    Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Enhanced Security" and "Protected View">OK>Reboot Acrobat.

    Note: Changing the above security settings could pose security risks. We suggest you turn it back On once you are done with testing.

     

    Let us know the result.

     

    Thanks,

    Harsh

 

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