• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Acrobat DC - HFT Error when signing documents

New Here ,
Mar 28, 2023 Mar 28, 2023

Copy link to clipboard

Copied

When I am digitally signing a form and attempting to save it, I am receiving the HFT error that the document is in use by another person. No other person or application is accessing the file at the times these files are attempting to be signed. This has happened to several team members!

 

I saw another post mention that a potential workaround is related to Dropbox and/or moving your signature and/or indexed folders. I'm not even sure what the last two "solutions" refer to, as I am not tech savvy; furthermore, we do not save the files in Dropbox, but on our internal server accessed via file explorer. We work for a government agency, if that helps. 

 

Is anyone able to advise why this happens and if there is a fix?

TOPICS
PDF forms , Security digital signatures and esignatures

Views

615

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2023 Nov 16, 2023

Copy link to clipboard

Copied

LATEST

Did you find a solution for this? I am having a similar issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines