Adobe Acrobat does not appear as an option within Microsoft Teams - App window

[TexLefty]

I am using the Micorosft Teams desktop app (Mac) and I am an Adobe CC subscriber, so I have both Acrobat Pro and Reader DC as individual desktop apps as well. But wihtin Teams, there is supposed to be an option to click the Teams "Apps" button to add "Acrobat Reader" which adds the Acrobat commenting and review tools to the Teams window, allowing me to open a PDF someone sends me via Teams in my browser, and review and add my comments. This is described here - https://helpx.adobe.com/document-cloud/help/microsoft-teams.html

But when I click the Teams APPS button, the only "Adobe" apps available are Creative Cloud and Acrobat Sign. "Adobe Acrobat" is supposed to be available to select and add to Teams, as stated in the above-linked Adobe article, but it doesn't appear for me, or others in my organization. How do we get it to appear int he Teams' APPS list?  Thanks

[Serene_nature15C3]

Hi there

Hope you are doing well and sorry for the trouble.

What happens when you try to search for Acrobat in the Search box of the MS Teams App section, as shown below:

If it still doesn't work, please get in touch with the IT Admin at your end and see if that helps.

Regards

Amal

[TexLefty]

Hi Amal,

Thanks, but as I stated, when I search for Adobe or Acrobat within Teams the only two results are Adobe Creative Cloud and Acrobat Sign - The "Adobe Acrobat" app does not appear. 

[Serene_nature15C3]

Hi there

We are sorry to hear that.

Please get in touch with your IT admin and see if some permissions need to be provided. 

Regards

Amal