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adobe acrobat does not reproduce the video content of the file

Contributor ,
Feb 02, 2024 Feb 02, 2024

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hello there

i dont know whats happening.....

the acrobat does not reproduce the media content in the file

whats going on

anybody?

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PDF , Rich media and 3D

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Community Expert ,
Feb 04, 2024 Feb 04, 2024

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Where does the media file come from? What is the codec used for coding it?

ABAMBO | Hard- and Software Engineer | Photographer

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Contributor ,
Feb 05, 2024 Feb 05, 2024

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hello man
thanks for answering
the video comes from the computer
mp4 video
the codec i am not shure
which codec do you recommend?
regards
leo

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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Try to disable the Enhanced Security and/or the Protected mode (under Preferences).

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