Adobe Acrobat Error

[ninodatino]

I am having constant issues with Adobe Acrobat saying "An internal error occured" everytime I scroll through your files or try to open something. It keeps making my file explorer go unresponsive and not sure how to fix this.

[ninodatino]

I meant to say "my files"

[Meenakshi Negi · Accepted solution]

Hi ninodatino,

Thank you for reaching out, and sorry about the trouble caused.

Please try the suggestion marked correct in the following community thread with a similar issue: https://adobe.ly/46OXnbG. 

If the issue still happens, please make sure that you are using the latest version. Try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/48aA4LZ).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/42miuRv;

Let us know how it goes.

Thanks,

Meenakshi

[ninodatino]

Hi Meenakshi,

Thank you for sharing this. I went and checked those settings and I don't have any unknown accounts listed. I also have already uninstalled and reinstalled the program multiple times but the issues occurs every time I re-download the program.

[ninodatino]

I just went through all these steps again and it seems to have fixed the issue. Thank you so much!