Adobe Acrobat export PDF

[francovis]

Ho acquistato Adobe Export PDF, ma quando apro i miei file sul PC si apre sempre una finestra di invito alla prova gratuita che ovviamente non voglio. Se esco si chiude la finestra, ma anche il file che ho aperto. Praticamente non posso più aprire i miei file PDF.  Davvero un dramma. Cosa fare?

[Amal.]

Hi @francovis 

Hope you are doing well and thanks for reaching out.

Adobe Acrobat Export PDF is an Adobe Document Cloud service that lets you reuse valuable content stored in PDF files.

You can access Adobe Acrobat Export PDF using your web browser, Adobe Acrobat Reader desktop software, or your mobile device.

• Use your browser by signing in with your Adobe ID at https://documentcloud.adobe.com/.
• Download free Adobe Acrobat Reader desktop software.
• Use the free Adobe Acrobat Reader mobile app for iOS, Android, or Windows Phone.

Check the help page: https://helpx.adobe.com/document-cloud/faq/adobe-exportpdf-faq.html

As you are using it via free Acrobat Reader application, it is giving you the free trial option for Acrobat Pro.

You may try removing the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the direct link: https://get.adobe.com/reader/enterprise/ and see if that works.

Let us know how it goes.

~Amal