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Adobe Acrobat free

New Here ,
Jul 22, 2023 Jul 22, 2023

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I'm no longer able to open Adobe Acrobat files without getting a popup that asks me to start a free trial or buy. I thought Adobe Acrobat was free. I have purchased the Acrobat export service

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correct answers 1 Correct answer

Community Expert , Jul 22, 2023 Jul 22, 2023

Acrobat Reader is for free. Acrobat DC and Acrobat DC Pro is a subscription based product. The export feature is a paid option to Acrobat reader. In order to be able to use that option, you need to be signed in. 

https://helpx.adobe.com/reader/using/export-pdf.html#:~:text=Adobe%20Acrobat%20Export%20PDF%20lets,(rich%20text%20format)%20documents.

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Community Expert ,
Jul 22, 2023 Jul 22, 2023

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Are you referring to Acrobat PRO or Acrobat READER?

David Creamer: Community Expert (ACI and ACE 1995-2023)

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Community Expert ,
Jul 22, 2023 Jul 22, 2023

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Acrobat Reader is for free. Acrobat DC and Acrobat DC Pro is a subscription based product. The export feature is a paid option to Acrobat reader. In order to be able to use that option, you need to be signed in. 

https://helpx.adobe.com/reader/using/export-pdf.html#:~:text=Adobe%20Acrobat%20Export%20PDF%20lets,(....

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jun 11, 2024 Jun 11, 2024

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Hi! I understand Acrobat Reader is free - but I have the same problem as the original poster. Whenever I open Acrobat I get a pop-up telling me "Start your free trial or go ahead and buy now." and I have no option to close it/ignore and just use the free Acrobat Reader. (When I close the pop-up it fully closes Acrobat). Do you know how to make that go away? Thank you!

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Community Beginner ,
Jun 11, 2024 Jun 11, 2024

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Hi,

I've had the same problem.
Here is the answer that worked for me (given in another topic) : 

sophie37947217w3ne_0-1718105973755.jpeg

 

 

Community Expert , 
Jun 10, 2024

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Uninstall it, then run this tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Then install Reader from this link: https://get.adobe.com/reader/


Hope this helps !

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New Here ,
Jun 11, 2024 Jun 11, 2024

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Thank you!!

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New Here ,
Jul 01, 2024 Jul 01, 2024

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Thank you!

It worked as well for me 🙂

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