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Adobe Acrobat is not saving changes in the Quick Tools bar

New Here ,
Feb 11, 2023 Feb 11, 2023

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When I add an add-in to the Quick Tools bar, it disappears when acrobat is closed and Adobe is reopened. Already reinstalled Adobe Acrobat, repaired it. 

 

OS: Windows 10 21H2

Adobe Acrobat Standard Version: 22.00.20314

 

 

 

TOPICS
General troubleshooting , How to , Standards and accessibility

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Adobe Employee ,
Mar 01, 2023 Mar 01, 2023

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Hi @Shihab283650649jj8 

 

We apologize for the delay in response.

Acrobat and Reader optional update 22.003.20322 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you haven't got it yet you may manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

More information about this release is here: Release Notes | Adobe Acrobat, Reader

 

If it still causes the same issue, then 

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Let us know if the quick tool disappears again. 

 

Thanks,

Akanchha

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