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2

Adobe Acrobat issues

New Here ,
Jun 07, 2023 Jun 07, 2023

Hi!

 

When I have a PDF document and I go to "Save As" and save it under a different name it will save but Adobe then makes the same altered changes to the original document. So the edits I make are also getting done to the original. This just started and my Adobe is completely up to date. Can anyone help?

 

Thanks!

Cynthia 😃

TOPICS
Create PDFs , Edit and convert PDFs
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Community Expert ,
Jun 07, 2023 Jun 07, 2023

Hi,

Are you able to record the process so that we can see what is happening, as this is not something that Acrobat should be able to do?

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Adobe Employee ,
Jul 01, 2023 Jul 01, 2023
LATEST

Hi @Cynthia30354828ui73 

 

I second that this is not something Acrobat should be able to do. When saving a file with a new name, it should save a copy rather than change the original one.

Do you have the original copy saved on the cloud, or is it saved locally? Keep both the files locally and then try making the changes.

Also, a screen-recording of your workflow would be super helpful in understanding the issue better.

 

Thanks,

Akanchha

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