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Adobe Acrobat not printing at 100% Scale

New Here ,
Aug 19, 2021 Aug 19, 2021

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Hi All,

 

I have been using Adobe Acrobat for months to print labels i designed in photoshop and save as a PDF on a 30 per page label sheet. Recently after I updated my acrobat, when i set the print scaling option to 100% or "Full Size" the print still come out shrinked and thus misaligned. Does anyone have this same issue, it is an update issue? Any resolutions?

 

Thanks in advance. 

TOPICS
General troubleshooting, Print and prepress

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Adobe Employee ,
Aug 19, 2021 Aug 19, 2021

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Hi Aryan

 

Hope you are doing well and sorry for the trouble. As described, after the recent update, when you set the print scaling option to 100% or "Full Size" the print still come out shrinked and thus misaligned

 

Please try to reboot the computer once and see if that helps.

 

If it still doesn't work, please try to repair the installation of Adobe Acrobat (Win Only) from the help menu > Repair Installation and reboot.

Also, please check for any missing/pending updates for printer driver and firmware and try updating it.

 

Please try to reset the Acrobat preferences as described in the help page - https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... and see if that works for you.

 

You may also try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try to use the application there.

 

Also please check out the steps shared in the help page - https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

Regards

Amal

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