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Adobe Acrobat October 2023 Update -- missing file name on top tab(s)

New Here ,
Nov 08, 2023 Nov 08, 2023

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Adobe Acrobat October 2023 Update seems to have eliminated the display of the pdf file name in the tab(s) at the top of the window!??? 
Now, when opening a PDF there is no indication as to the identity of the item displayed (the top tab has a 'star' option and a close-out 'x' - but NO file identity). How is one supposed to 'tell' which pdf one has open? -- and inparticular how is one to distinguish between multiple opne pdf's, with no 'identity' presented for any of them?
How do I turn the'file name' back on?


-- Thank you in advance for any insights you might be able to provide.    

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General troubleshooting , Modern Viewer

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Adobe Employee ,
Nov 09, 2023 Nov 09, 2023

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Hi Beatrice33488333vpwz,

 

Thank you for reaching out.

 

We have checked, and the file name appears fine on our end. Please try repairing the application installation. Go to Menu > Help > Repair Installation. Check if that makes any difference.

 

If not, try reinstalling the application using the following steps: 

-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

 

Let us know if the file still does not appear. We will get this checked. 

 

Thanks,

Meenakshi

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New Here ,
Nov 09, 2023 Nov 09, 2023

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Thank you for providing this insight. Running the 'installation repair' did indeed fix the problem.

Thank you again for you assistance and have a great day.  🙂 

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

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That's great! Glad to know the issue is resolved.

Let us know if we can be of any help.

 

-Meenakshi

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