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Adobe Acrobat opens new window

New Here ,
Apr 03, 2019 Apr 03, 2019

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I work at an office and we are having a difficult time trying to figure out why adobe keeps opening a new window after every scan (PDF) it completes. My scanner is Fujitsu Fi-5120C, we have the paid version of adobe. We cant seem to understand why this is happening, any support will help a long way

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

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Hi Alend,

Can you share the screenshot of the new window opens up? I assume you are referring to the new window of Acrobat after creating a pdf from scanner?

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

If yes, then you may try changing the following preferences settings and see the result: Open Acrobat >Edit>Preferences>General>

Check "Open document as new tab in the same windows">Restart Acrobat

Please do let me know if there is a gap in understating your issue or you meant to something else.

Thanks,

Akanchha

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