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Adobe Acrobat Pro 2017 on Mac - recently unable to print

Community Beginner ,
Nov 29, 2023 Nov 29, 2023

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This is just started happening since late October 2023.  I open a PDF in Adobe Acrobat Pro 2017 on my Mac to print. I get this popup "The document could not be printed".  When I select OK, then I get this popup "There were no pages selected to print". [All pages were selected to print.]  My workaround is to open in Adobe Reader app and print from there. 

 

Does anyone know what is going on and how to fix it?  Is Adobe forcing everyone to go to subscription (yes of course they are) and so are not updating bugs in Adobe Acrobat Pro 2017?  Thanks for any insight. 

Screenshot 2023-11-29 at 4.52.37 PM.png

Screenshot 2023-11-29 at 4.52.47 PM.png

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General troubleshooting , PDF

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New Here ,
Jan 29, 2024 Jan 29, 2024

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I dont have a clue. I can't print pdf's which i used to be able to do. Did you figure it out? So frustrated. I'm not a techie. txs

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Community Beginner ,
Feb 06, 2024 Feb 06, 2024

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I finally talked to Adobe support last night.  They were supposed to send me an email with this information and/or an article but I haven't received it.  But here is what he said.  The problem began with the Mac OS14 update.  Acrobat distiller runs in the background and the post-script file shoves the document to the printer.  With the Mac OS14 update, the distiller will not run in the background and then the file is not converted to a post-script file.  Hopefully this may make sense to a more tech-savvy person.  The options are (1) to print as an image, or (2) open in Adobe Reader and print from there.  So the problem remains until Apple has a fix (according to Adobe tech support). 

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New Here ,
May 09, 2024 May 09, 2024

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I have exactly the same problem. Started straight after my last Max OS update. 

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Community Expert ,
May 09, 2024 May 09, 2024

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Does print as image work?

ABAMBO | Hard- and Software Engineer | Photographer

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