Having an issue on Adobe Acrobat Pro, version 2024.005.20421, on Apple macOS 15.3.1, where I have an already made PDF file with over 100 pages in it, and a fully fleshed out bookmarks section. Also tested this with the same file on Windows and had the same issues.
When I delete bookmarks in the bookmarks section, it removes them, as seen in the bookmarks menu. When I save the document, close it, and then reopen that saved document, the previously deleted bookmarks return.
If I delete pages in the PDF file, save the PDF, close the PDF, and reopen that new PDF saved file, the pages are still removed, which is good.
How do I permanently remove the bookmarks that I delete from my file? Especially without completely removing all bookmarks.
This issue even happens on a brand new PDF, so I would wager that the PDF in question in not the cuplrit. This also happens across multiple Apple computers.
I've checked the file security settings and nothing seems to be out of the ordinary or activated that would preserve deleted bookmarks.
The file will also repopulate bookmarks I delete right away without saving and closing the file. What I mean by that is, the bookmarks I am having trouble with have multiple that are nested below that main bookmark. So it has a sideways carrot symbol > indicating that it has multiple bookmarks nested below. If I Delete all of those nested bookmarks, the carrot never disappears and instead of pointing down it points to the side, like it's collapsed. When I uncollapse the bookmark to reveal what's beneath it, the contents I had previously deleted, returns.
The only solution I've found is to first create a new PDF with a blank page, combine this PDF with the PDF file I have issue with into a single PDF. Then and only then am I able to delete the approriate bookmarks.
I can send a video if I can.
-Drew
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