Adobe Acrobat Pro 2024.005.20421

Report · Feb 28, 2025

Hi. I have an issue with a PDF file which is printed from Adobe Acrobat Pro version 2024.005.20421. Images in a circle are being cropped and do no longer match the circle. When the file is printed from the preview program on Mac, there isn't an issue with this. Do you have any suggestions on how to fix this?

Report · Mar 02, 2025

Hi @Elisabeth24199134et8n Can you please share a PDF file and it's printer output? that will help us to figure out the issue. Regards,

Subrato

Report · Mar 02, 2025

Hi. I am trying to share the pdf file, but getting a warning the "the file type (.pdf) is not supported". How do we solve this?

Report · Mar 25, 2025

You can directly attach images and for pdf, you can share a link to the pdf. hope that helps.

Report · May 02, 2025

Hi @Elisabeth24199134et8n,

Hope you are doing well. Sorry for the trouble with Acrobat.

We made certain stability and performance enhancements with the recent updates. Would you mind updating the app to the latest version (2025.001.2047x) and let us know if your issue is resolved?

To do so, go to Help> Check for Updates.

If not, please help us gather logs from your machine: https://adobe.ly/4l1gBRA. You can upload logs using this tool and share your Unique log ID with us.

Look forward to hearing from you.

Regards,
Souvik.