Adobe Acrobat Pro DC Closing Seconds After Opening

New Here ,
Jul 07, 2022 Jul 07, 2022

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Hello!

 

We have a user who is experiencing this issue with Adobe Acrobat Pro DC; his application closes a few seconds after he opens it up. I've researched this and it appears to be a somewhat common issue, however, after applying the "fixes" Adobe has listed for this known issue, it is still happening to our user. We could really use some help with this. Here are the "fixes" that we have attempted so far:

 

- Update the Creative Cloud Desktop app to its latest version and keep it open

- Create a feature lockdown registry key

- Uninstall Acrobat and reinstall the previous version.

- Reinstall Acrobat DC

- Delete the folder named 'SLStore' in ProgramData

- Reset Adobe preferences

- Restart Acrobat and the machine running the application 

 

Could really use some on this!

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