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Why has there been a 36% increase in my monthly fee for the coming year? Adobe Acrobat Pro DC. IS that legit?
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I will GUESS that you purchased your subscription during a discount promotion
This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
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Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
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Please check your Adobe account to find out what plan you have.
https://account.adobe.com/plans
FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html
Paid Acrobat Pro DC (USD $14.99/month)
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html
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adobe first year subscriptions (including acrobat) are offered at a discounted rate. thereafter, the price rises and stabilizes (with some variation possible pending market forces).
if you're seeing something different, contact adobe support