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Adobe Acrobat Pro DC--why 40% increase

New Here ,
May 07, 2022 May 07, 2022

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Why has there been a 36% increase in my monthly fee for the coming  year? Adobe Acrobat Pro DC. IS that legit?

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Community Expert ,
May 07, 2022 May 07, 2022

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I will GUESS that you purchased your subscription during a discount promotion

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
May 07, 2022 May 07, 2022

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Please check your Adobe account to find out what plan you have.

https://account.adobe.com/plans

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC (USD $14.99/month)
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
May 08, 2022 May 08, 2022

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adobe first year subscriptions (including acrobat) are offered at a discounted rate.  thereafter, the price rises and stabilizes (with some variation possible pending market forces).

 

if you're seeing something different, contact adobe support

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