Adobe Acrobat Pro - Edit Panel Blank

Report · Sep 17, 2023

Ever since the new update/release came out of Adobe Acrobat Pro, when I click "edit," none of the properties show up in the panel where they are supposed to be displayed. Ugh.

Report · Sep 17, 2023

Hi, @Kristine25204361wb7y, this happened to me as well. I contacted Adobe and they told me to try quitting and restarting.

What can cause this is to go into the old Acrobat, do something (anything), and then go back to the new Acrobat and try to do something too quickly. Yeah, sounds very strange. However, when I did what I just mentioned, and then waited to a count of 10, and then tried to do something in the new Acrobat, the problem didn't show up.

I'm going to assume (crossed fingers) that they will fix this.

Let me know how it goes.

Report · Oct 20, 2023

To fix the user who had the same issue, I had to uninstall and re-install Adobe to get the left panel to come back. The user had that issue on Convert and Edit Tabs. My unicorn uses Adobe with their Practice Master to get documentation and do other day-to-day times. As per user, this started happening right after a recent update to Adobe that was pushed a few days back.

What I did before I did my last resort of uninstall and re-install below:

Adobe Acrobat

Help > Repair Installation (No fix)

Help > Check for Updates... (Was up to date)

Disabled new Acrobat from File drop down. (No fix)

After closing Adobe would need to go to Task Manager and close out task manyally since 2 adobe process would stay open even after closing.

PC restart (No fix)

Report · Jan 09, 2024

I encounted this issue yesterday on my Windows 10 machine at work. I was able to fix it by closing Acrobat, going into Task Manager and ending all Acrobat processes still active, then running the Repair tool from Settings - Apps & features - Modify.

Report · Apr 10, 2025

I just had this problem occur to me with Adobe Pro (Gov't contract). The entire left panel is blank always except when "all tools" is shown. Not the "toolbar." Happens on Edit, Convert, & Esign. AFAICT happens whenever not on "all tools." I tried:

restart of app

restart of computer

uninstall Adobe Pro, restart computer, reinstall Adobe Pro, restart computer.

Nothing fixes it. The only way I can find my edit tools that I need is putting them in the toolbar, and R-click for the font controls. If I needed to edit the paragrah controls, I couldn't, they're not there.

Using Adobe Creative Cloud to uninstall/reinstall.

Report · Apr 21, 2025

Hi @johnMaine_6655,

Sorry for the troubled experience and delayed response.

Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates.

If the issue reoccurs after installing updates, please help us with the following:

Acrobat version installed: https://adobe.ly/4jERsL5
OS name and version.
A video showcasing the problem that you are experiencing on your end.

I look forward to your response..

~Tariq

Report · Jul 11, 2025

No, it was temporary circumstances.

I only had the problem when working remotely, over a "secure" VPN, when I returned to the office all was normal (I don't want to use the word "good" as Adobe hasn't fixed their added text bugs since 2015). I seldom work from home. They ask for a video but I am working on a gov't owned computer and can't do that, even if I had capability I'm working with confidential documents. I can't even show the other mentioned problem as I'm working with confidential documents.

Report · Jul 10, 2025

Did you ever get a fix? I've got someone here in our office with the same issue.

Report · Jul 11, 2025

Hi jose_6573,

Thank you for reaching out.

Could you please share the following information so we can get this checked:

- Acrobat version number currently in use.

- OS version number on the machine.

- Troubleshooting steps used so far.

You may try reinstalling the application using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/3U60sy8).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/3GHuy81;

Feel free to let us know if you need any help.

Thanks,

Meenakshi