Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

adobe acrobat pro opening problems

New Here ,
Dec 16, 2024 Dec 16, 2024

Hi,

 

Problems to open multiple pfd files, first two opens normally but after that it takea about 15-20 seconds.

After it opens well, but after few files it happens again.

Security option has been taken off and restored old version.

Any help?

TOPICS
Crash or freeze
360
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

Hi @Tuki22726084zkuq,

 

Hope you are doing well. Sorry for the trouble.

 

Would you mind trying out the steps:

Go to Menu-> Preferences-> Page Display-> uncheck the checkboxes shown in the screenshot below.

 

 

Once done, restart Acrobat and try again.

 

Let me know if this helps.


-Souvik

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2024 Dec 18, 2024

It does not help, same problem

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2024 Dec 19, 2024
LATEST

we are also having the same issued after our computers did a rectednt update adobe stopped opening. we removed and reinstalled, this fix the problem for 5 pdf openings the stopped working again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 19, 2024 Dec 19, 2024

We have the exact same problem. All of our customers are affected.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines