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adobe acrobat pro opening problems

New Here ,
Dec 16, 2024 Dec 16, 2024

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Hi,

 

Problems to open multiple pfd files, first two opens normally but after that it takea about 15-20 seconds.

After it opens well, but after few files it happens again.

Security option has been taken off and restored old version.

Any help?

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Crash or freeze

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Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

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Hi @Tuki22726084zkuq,

 

Hope you are doing well. Sorry for the trouble.

 

Would you mind trying out the steps:

Go to Menu-> Preferences-> Page Display-> uncheck the checkboxes shown in the screenshot below.

 

 

Once done, restart Acrobat and try again.

 

Let me know if this helps.


-Souvik

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New Here ,
Dec 18, 2024 Dec 18, 2024

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It does not help, same problem

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New Here ,
Dec 19, 2024 Dec 19, 2024

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LATEST

we are also having the same issued after our computers did a rectednt update adobe stopped opening. we removed and reinstalled, this fix the problem for 5 pdf openings the stopped working again.

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Community Beginner ,
Dec 19, 2024 Dec 19, 2024

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We have the exact same problem. All of our customers are affected.

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