Adobe Acrobat Pro Sign in Problem

[krmnrgz]

When we attempt to access the license login page through the Acrobat Pro application, we encounter the error displayed in the attached image. Despite configuring our institution's firewall (FW) and proxy settings to allow full access to Acrobat addresses, the error persists. Could you please provide us with the specific IP addresses of the license servers?

You can contact me via my email address.

[S. S]

Hi @kerim_7605,

Hope you are doing well. Sorry for the trouble, and the delayed response.

We were experiencing server issues during the time when you posted the query. Would you mind letting us know if you still experience the issue?

Also, please ensure you are on the latest version of the application (2024.005.2039x) for the best experience.

-Souvik