Adobe Acrobat Pro Split Document Error Message

Report · Aug 26, 2024

Please Help! I need to split a large PDF File. The file is located on the computer's hard drive and I am asking Adobe Acrobat Pro to load the file onto the same hard drive. Some of the bookmarks split fine, but then this error message appears.

Report · Aug 27, 2024

By the way, the following pages were NOT helpful:

https://community.adobe.com/t5/acrobat-discussions/error-the-file-may-be-a-read-only-or-another-user...

https://helpx.adobe.com/reader/using/protected-mode-windows.html

https://helpx.adobe.com/acrobat/kb/unable-to-save-pdf-windows-10.html#:~:text=When%20you%20save%20a%...

https://learn.microsoft.com/en-us/defender-endpoint/controlled-folders

Still looking for answers...

Report · Sep 19, 2024

Hi @jx_32501,

Sorry for the delayed response and troubled experience.

I'm following up to check if your issue is resolved. Please let us know if not; we'd be happy to help.

If possible, please share the file with us, and we will try to find the root cause. Also, is this happening with all the files or just one file?

Thank you for reporting this issue to us and for your patience.

~Tariq