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Since I updated to Windows 10, on my PC, I can no longer work with Adobe Acrobat Pro XI or Pro DC. Every time that I try and add text, any text, the app will not allow me and freezes up. (It states that Adobe Acrobat Pro is no longer responding) I am incredibly frustrated, because I have to create notes on my PDF documents for work. I am dead in the water, without the mark-up tool (adding text and drawing boxes around particular information) in my technical documents. Is there any way to solve this? I am ready to trash Adobe all together.
Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/
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Hi there
Hope you are doing well and sorry for the trouble. As described the application is freezing when you try to edit the PDF
Would you mind sharing the version of the Adobe Acrobat Pro DC you are using? To check the version go to Help menu > About Acrobat and make sure you have the latest version installed. Go to Help Check for updates and reboot the computer once.
If it still doesn't work, please try to reset the Acrobat preferences as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792...
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive, please download it to your computer first and check again.
You may also try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.
Regards
Amal
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