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Adobe Acrobat Proffesional 8 - Need Activation Code

New Here ,
Aug 04, 2021 Aug 04, 2021

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Hello - My computer crashed and I'm trying to obtain an authorization code to install.  Abode won't provide support or a code enabling use.  Anyone?

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Install update and subscribe to Acrobat

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Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

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No, we can't help. Acrobat 8 is dead and can't be activated any longer, sorry.

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New Here ,
Aug 12, 2021 Aug 12, 2021

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I am in the same boat. Had a PC crash at work that ran this. I have the disc and serial number etc...but it's telling me I have 30 days to activate, and have no ability to do so.

 

I can totally see not supporting the product anymore..but taking away any ability to activate/use a product I've already paid money for, and that still works, is ridiculous, if not illegal.

 

Genuinely don't know what to do here to continue use of this product. 

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New Here ,
Aug 12, 2021 Aug 12, 2021

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I contacted Adobe Customer Care, explained to them my situation, and
they hooked me up with a copy of Acrobat Pro X for Windows free of
charge.  You should do the same.

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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I agree, but there's really nothing that can be done about it. Acrobat 8 can no longer be used.

I do think that Adobe is aware this is problematic, which is why they're offering some people free upgrades, although you should know that Acrobat X is also outdated, and not compatible with any current OS version. You also can't upgrade from it to the current version.

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Community Beginner ,
Aug 13, 2021 Aug 13, 2021

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If you have bought the license of Acrobat 8.0  and registered under your Adobe account, so you can easily get it from there. Here's what you can do...https://helpx.adobe.com/in/download-install/kb/find-serial-number.html

 

[Spam link removed]

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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That's not the issue.

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Adobe Employee ,
Aug 13, 2021 Aug 13, 2021

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Hi there

 

++ Adding to the discussion

 

Adobe Acrobat 8 is an old and EOL application, for more information please check the help page - https://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html

 

Regards

Amal

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