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Hello - My computer crashed and I'm trying to obtain an authorization code to install. Abode won't provide support or a code enabling use. Anyone?
No, we can't help. Acrobat 8 is dead and can't be activated any longer, sorry.
I am in the same boat. Had a PC crash at work that ran this. I have the disc and serial number etc...but it's telling me I have 30 days to activate, and have no ability to do so.
I can totally see not supporting the product anymore..but taking away any ability to activate/use a product I've already paid money for, and that still works, is ridiculous, if not illegal.
Genuinely don't know what to do here to continue use of this product.
I agree, but there's really nothing that can be done about it. Acrobat 8 can no longer be used.
I do think that Adobe is aware this is problematic, which is why they're offering some people free upgrades, although you should know that Acrobat X is also outdated, and not compatible with any current OS version. You also can't upgrade from it to the current version.
If you have bought the license of Acrobat 8.0 and registered under your Adobe account, so you can easily get it from there. Here's what you can do...https://helpx.adobe.com/in/download-install/kb/find-serial-number.html
[Spam link removed]
That's not the issue.
++ Adding to the discussion
Adobe Acrobat 8 is an old and EOL application, for more information please check the help page - https://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html