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I have a MacBook Pro with macOS Catalina Version 10.15.6 currently. Whenever I try to open Adobe Acrobat Reader or Acrobat Pro, the application won't even open. I get an error message saying Acrobat quit unexpectedly. I called Adobe customer support twice and did a screen share where the applications were installed and uninstalled, but nothing will work. I was advised to come to this forum for help.
We are sorry for the trouble. As described the application is not opening and you get the error 'Acrobat Reader quit unexpectedly'
Please try the troubleshooting steps provided in the help article https://helpx.adobe.com/in/x-productkb/global/troubleshoot-system-errors-freezes-mac.html and see if that works for you.
If it still doesn't work, please create a new test user profile or enable the root account in Mac and try using the application there and check.
If it still doesn't work ,
Let us know how it goes
I'm having the same issue on my mac air. I really need the function oof the adobe pro. Please help!
I had the same issue. But i did this and it totally worked for me !
The only thing is you'll loose all preferences and custom settings in all your CC applications.
The cleaner link doesn't work.