Adobe Acrobat Reader can not login

Forum|Forum|2 years ago
March 27, 2023
1 reply
2714 views

I've installed Adobe Acrobat Reader 64 bits on my Windows 11 64 bits (22H2) OS build: 22621.1265

When I attempt to login into the app using my Google Account, the windows say that it has opened a browser tab, but the tab never is opened. I attempted to log in using the user and password, but the application said that the account required Google authentication and entered an infinite loop with no login.

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Karl Heinz Kremer

Brainiac

Does your browser prevent popup windows? If so, allow them either temporarily for this window, or turn this feature off, sign into your Adobe account and then turn it on again.

G

gbicoccaAuthor

Participating Frequently

Yes. I disable the popup blocker and the behavior continues

Karl Heinz Kremer

Brainiac

I've never used the "Continue with Google", and as long as you have an Adobe ID, you should be able to log in with our username and password. I suspect that if you select that, there is no need for a popup. Can you log in with your username and password on Adobe's web site (https://account.adobe.com)?

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