Adobe Acrobat X crashing a few seconds after being open

Report · Jan 19, 2020

Recently when I open any document in Acrobat, I can examine it for a few minutes before the app crashes. I have uninstalled and reinstalled Creative Suite cs6 multiple times, and the app does the same thing.

Acrobat version 10.1.1

Mac OS Mojave 10.14.6 on a Macbook Air

Report · Jan 19, 2020

You should start by installing all available updates up to 10.1.16, which is the latest Acrobat X version released.

You can find them here: ftp://ftp.adobe.com/pub/adobe/acrobat/mac/10.x/

Keep in mind that Acrobat X is an old and outdated application, not compatible with any current OS, including yours, so problems are to be expected.

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Report · Jun 17, 2025

Hello @Madpeaz

I hope you are doing well, and thanks for reaching out.

We're glad to know that the issue got fixed. For future reference, see this article, which guides you with the steps to resolve any Crash or freeze issues: https://adobe.ly/4nks8Nk

Please feel free to reach out if you need any assistance.

Thanks,

Anand Sri.

View solution in original post

Report · Oct 19, 2023

If the other FTP links aren't available, you could try this official Adobe source with alternative FTP links, for both Mac and Windows updaters to Acrobat version 10.1.16.

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/10/10.1.16.html