Wir haben ein Lizensiertes Adobe Acrobat X Pro auf einem neuen Rechner installiert, jedoch schließt sich das Programm nach ca. 10 Sekunden ohne jegliche Fehlermeldung. Folgende Schritte wurden bereits unternommen:
- Adobe Reader DC ist nicht installiert
- Adobe Cleaning tool und Cloud cleaning tool wurden schon probiert -> danach selber Fehler
What exact version of Acrobat X is it? If it's not 10.1.16 (the latest version available) then you need to install all available updates, which you can get from here: ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/
As you're probably aware, Acrobat X is outdated, not supported by Adobe and not compatible with Windows 10, so issues are to be expected.
You only have to install 10.1.16, which includes all available updates. If you really must run software with known security weaknesses. I'd expect this to be against policy in most companies.
Yes we have installed 10.1.16 and yes we know it's outdated. So we are aware that problems can happen, but maybe their is a solution out there to keep it running on Win10.
We have it installed the same Version on other Win 10 machines and it works fine.
4
Replies
AdChoices