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Adobe Acrobat X Pro Supposedly an Illegal Copy

New Here ,
Apr 01, 2025 Apr 01, 2025

I have a genuine copy of Adobe Acrobat X Pro installed on my PC but am now receiving messages that it is not a genuine copy and my Adobe account doesn't show the software being registered.

 

I registered the software when I installed it several years ago and it has been working perfectly up until today.

 

When I try to re-register the software Adobe keeps coming up with a message saying there is a problem with the registration app and to try later.

 

WHAT'S GOING ON?????

TOPICS
General troubleshooting
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1 ACCEPTED SOLUTION
New Here ,
Apr 08, 2025 Apr 08, 2025
LATEST

Uninstalled then reinstalled the software. Adobe now appears to accept that the software is genuine.

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Community Expert ,
Apr 02, 2025 Apr 02, 2025

@John30069811x63r first of all, where did you buy the software? Did you buy it directly from Adobe themselves. Not a third-party website, or I know a guy who knows a guy, etc. 

Secondly, how old is this software that you are talking about?? Did you recently upgraded your OS on your PC? 

Major updates to your PC can sometimes interfere with older software. Changes to system libraries or security protocols could trigger the "not genuine" message.

If no updates, check the date and time. Wrong s
ettings on your PC can interfere with software activation.

 

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New Here ,
Apr 08, 2025 Apr 08, 2025
LATEST

Uninstalled then reinstalled the software. Adobe now appears to accept that the software is genuine.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines