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Adobe Acrobat X Pro version 10.0.0 Update failure

New Here ,
Feb 04, 2024 Feb 04, 2024

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I experienced issues creating a pdf from excel worksheet  selection which used to work flawlesly

 

Adbobe created the the following log  file:

 

 

%%[ ProductName: Distiller ]%%
AptosNarrow-1900000-5a0000 not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%

Stack:
()


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

 

I also tried to solv the issue by getting an update as prpmted to install

 

I downloaded the update [AcroRdrDCx642200120169_MUI.exe]

 

Installing it  leads to error  130200 Tried  this work arounf "Check for updates manually from Help\Check for updates menu. Than select Details link in the Updater dialog. When redirected to the Support page, select appropriate update for your current product version, download manually and run it (double click on downloaded file)."

 

So also this all lead to nothing

 

What to do ?  Thanking you al in advance

 

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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The name of the file you mentioned is not an update for Acrobat X, but for Reader DC.

Updates for Acrobat X are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

 

Be aware that Acrobat X is an old and unsupported version, and is not officially compatible with any current OS.
To increase the chances of it working properly make sure you have all updates installed (up to 10.1.16) and run it in Compatibility Mode with an earlier OS, like Windows 7.

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