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Have lost installation files for Adobe Acrobat X Pro as I'm reinstalling using a "Clean install" Windows 10.
Are there available reinstallation files available for Acrobat X Pro?
I have order number and serial numbers for the product. Thanks.
Hi there
Hope you are doing well and sorry for the trouble.
I have checked the account linked with the Adobe ID you are using on this community and found that you have the Acrobat X product registered with us. Please sign in to https://account.adobe.com/products and in registered products, next the serial number of your app click on download and see if that works for you.
Note Adobe Acrobat X is an old and EOL application and not supported on Win 10 OS. For more information please check th
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Hi there
Hope you are doing well and sorry for the trouble.
I have checked the account linked with the Adobe ID you are using on this community and found that you have the Acrobat X product registered with us. Please sign in to https://account.adobe.com/products and in registered products, next the serial number of your app click on download and see if that works for you.
Note Adobe Acrobat X is an old and EOL application and not supported on Win 10 OS. For more information please check the help pages listed below:
- https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-x-reader-x.html
- https://helpx.adobe.com/acrobat/system-requirements-old-versions.html#AcrobatXPro
Hope it will help
Regards
Amal
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Thanks, Amal. I've successfully downloaded Acrobat X Pro files and will immediately create a backup thereof. Thanks again.
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Amal!!! Can you help me!?? I have had to re-image my PC and didn't back up the software before doing so. No that I have my re-imaged machine back, I signed in to access my Acrobat X Pro, entered my serial #, but I get a message telling me my software is already in use! However, I didn't install it on my other 2 PCs--just the one I re-imaged. So I figured that it is showing alreading in use because it was installed on my same PC before I re-imaged. If I had not re-imaged it, I would be looking in the registry for something, but this registry isn't what it was before re-imaging!! Can you help??
I thank you for any help
Frustrated in FL!
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If you did not deactivate the app, you have to contact Adobe Customer Service.
Tip 1: ONLY customer service can do this. But they often refuse. Be sure to say you need an "activation count reset". Repeat this often. Do not mention Acrobat X unless asked.
Tip 2: YOU must contact Adobe. People will contact you now claiming to be Adobe support. They are fakes! Do not reply!!
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Oh wow!! Ok. Yes, they did say they couldn't help since it's no longer being supported by them. So what are you suggesting: 1) I contact Adobe Cust Support
2) Tell them I need an "activation count reset"
3) Then provide my software serial # (?)
I thank you so much for your help.
Frustrated In FL
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Yes. And insist they do it, even if they say it's no longer supported. If they refuse or try to send you back here ask to talk to a supervisor. We can't help you with this issue, only they can.