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Adobe Acrobat XI Pro Preflight Window is Smashed

New Here ,
Sep 18, 2024 Sep 18, 2024

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Hi,

 

I am new to Preflight in Adobe. I was going to use it to fix a small issue I had, but when I popped the window up, the boxes are unreadable due it it being condesed and smashed together. Do you know how I fix this?

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General troubleshooting , How to , Modern Acrobat

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Community Expert ,
Sep 18, 2024 Sep 18, 2024

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What's your OS version?

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New Here ,
Sep 18, 2024 Sep 18, 2024

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Windows 11 Pro

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Community Expert ,
Sep 18, 2024 Sep 18, 2024

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Acrobat XI is an old and unsupported version, and is not compatible with Windows 11. To increase the chances of it working properly make sure you have all updates installed (up to 11.0.23) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

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