Adobe Acrobat XI Pro

[shaikhm56500029]

Dear Sir,

My issue is using Adobe Acrobat XI Pro Original software for more then two years when i reinstall the software to same laptop now getting message reworked the software. after paying $ 490/-  can't install the software. After entering given Serial Number by re sealer I get message the serial no. is reworked. I hope these issue will be resolve at the earliest.

Awaiting your reply.

S.M.SADIQUE

EMAIL: REMOVED

Please find the attached Details of Software.

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[kglad]

if you're getting a message that your serial number is invalid and

a. you purchased from someone other than adobe, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html.

or

b. you purchased from adobe, assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number.  ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.

common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).

and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file.  that won't work even though photoshop is included in that suite.  you must use the suite's installation file (and you can choose to only install one program from the suite).

here's official info about that error,  http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html