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Adobe Acropro Subs

Lubos5E2C
New Here ,
Apr 06, 2021 Apr 06, 2021

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Hello,

 

  I am facing the problem with subscription to Adobe Acropro Subs. Actually I dont know how I have got subscribed to this "service", since I was just kooking for standard Adobe applications. Actually  my standard support by Adobe has finished and I have no services in my plans right now, but I am still receiveing the bills for Adobe Acropro Subs and I am not able to cancel it. What shoul I do? Is it a fraud?

Please, advice.

Lubos Lesay

 

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correct answers 1 Correct answer

thatsmauri Community Expert
Community Expert , Apr 06, 2021 Apr 06, 2021

Hi Lubos,

please note that this is mainly a public user-to-user forum. We are not able to help you with any billing, account or subscription issues. You will need to contact Adobe Customer Care for this:
» https://helpx.adobe.com/contact.html

Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

contactadobeicon.png

It could be that you once started a trial of Acrobat Pro, which then automatically converted into a paid subscription after the trial ran out. Go to Plans in your Adob

...

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Lena34683881c0ux
New Here ,
Jan 09, 2024 Jan 09, 2024

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get ready to pay $100 early cancelation fee. I only used adobe for less than 5 minutes and ended up paying $140. what a rip off. I will never use any adobe product again for personal use.  I dont care what the reason. 

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try67 Community Expert
Community Expert ,
Jan 09, 2024 Jan 09, 2024

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In Response To Lena34683881c0ux

Contact Adobe and it's very likely you could get a refund.

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