Close all open documents in Acrobat and go to:
- Windows: Menu > Preferences > Generative AI
- macOS: View > Preferences > Generative AI
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Adobe AI does NOT work well in the legal environment. It often stops responding; the filters prevent many documents from being reviewed, without issuing any warning, and the product simply stops responding mid-result. Lawyers are recommended to use Co-Pilot instead, which does a great job on legal documents and doesn't have any of the baked-in problems with Adobe AI. It's a great idea and potentially a huge timesaver, which is unfortunately not well-suited to the legal community, where 'controversial topics/words' are prevalent.
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I don't know what to say, except that Acrobat, and PDF files, have been the common tool for creating legal documentation and the common currency in legal filing for roughly 30 years.
Is your problem with Adobe AI? Or with Acrobat itself? Because while you can use Adobe's AI tools with Acrobat, those are two distinctly different things.
Randy
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Adobe AI is a disappointment. Adobe Acrobat is not.
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Acrobat came out with features geared specifically for the legal community in Acrobat 7 in 2004.
The AI in Acrobat is fairly new, but thankfully can be turned off if it doesn't work for you.
https://helpx.adobe.com/acrobat/desktop/use-acrobat-ai/set-up-acrobat-generative-ai/turn-off-ai.html
Close all open documents in Acrobat and go to:
Deselect the Enable generative AI features checkbox.
If you want to use the AI, but are having specific issues, the Acrobat team uses a site called UserVoice for bugs and feature requests. Make one request per post so they can be tracked and upvoted. Try to be specific. The Acrobat team does listen.
https://acrobat.uservoice.com/
Jane
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